Privacy Policy

Last Updated: September 2, 2026

Introduction

This Privacy Policy explains how elm-stag collects, uses, and protects personal information provided through our website and services.

Information We Collect

We collect information you provide directly when booking tours or contacting us:

• Name and email address
• Selected tour or service preferences
• Any additional information you choose to provide in contact forms

How We Use Your Information

Information collected is used for:

• Processing and confirming tour bookings
• Communicating with you about your inquiries and reservations
• Improving our services and customer experience
• Sending relevant information about tours you've booked

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only:

• With service providers necessary to facilitate your tour experience
• When required by law or legal process
• To protect our rights, property, or safety

Data Storage and Security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. See our Cookies Policy for detailed information.

Your Rights

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking information is typically retained for seven years for business record purposes.

Third-Party Links

Our website may contain links to external sites. We are not responsible for privacy practices of third-party websites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: info@elm-stag.com
Address: 247 Collins Street, Melbourne VIC 3000, Australia

Jurisdiction

This Privacy Policy is governed by Australian privacy laws, including the Privacy Act 1988.